CyberAccess, Inc. Solutions Enhance Clarity, Significance and Action

Throughout its history, CyberAccess has been oriented to providing solutions to problems rather than creating new toys or selling new equipment.

One of the major problems facing many large and small companies involves managing and integrating the numerous legacy "silo" applications. CyberAccess solutions to this problem can be tailored to many different industries.

Our software division develops and maintains the classic SwitchTerm product which enables telecom Network Operation Center technicians to manage many silo application through "integration-on-the-glass" and powerful scripting tools. SwitchTerm is now available as SwitchTerm5 and SwitchTermJ, and its power has been expanded to the operating-system-neutral NOCPilot using the latest IBM Eclipse, Expeditor and Composite Application Technology. Now "applicance-mounted" in the exciting Lotus Foundations autonomic small business server.
Our subsidiary, DealerMagic, LLC, has extended this problem-solving approach to the sales process of the autodealership industry.
Our SMB Solutions division creates solutions for small and medium-sized businesses using the experience and skills developed over the years.

According to Gartner Group, only 20% of downtime is due to hardware or environmental conditions while approximately 80% of downtime is caused by applications and/or operator errors.